ÉPOQUE has produced this privacy statement as an illustration of our commitment to your privacy. This statement outlines our policy with regard to your use of our website. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

Credit/Debit Card Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Similarly, we use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our stock and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

ÉPOQUE reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of ÉPOQUE.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

Should you have other questions or concerns about these privacy policies, please contact us.

ÉPOQUE is committed to keeping customer information confidential and used solely for the purpose of serving you better.

We will, at all times, process and utilise the personal information you provide in accordance with the Data Protection Act 1998.

When you visit our website, we automatically recognise some information about you, including your Internet service provider. We don’t automatically recognise your name, address, e-mail address or any other information specific to you, unless you give us that information via our registration form.

When you place your order, we only gather the information necessary to complete your order, nothing more. We will never misuse the information that you provide. We will occasionally send you an email, and or postal advertisement to keep you informed of ÉPOQUE stock and services that we feel would benefit you. If you would rather not receive these offers, please email us at info@epoque.co.uk and let us know you would like to opt-out.

We track the way our website is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is only analysed as a sum total and not at individual customer level.

From time-to-time we will e-mail you with newsletters, offers and stock information. This will help you take advantage of a newly arrived item or service that may be of interest to you. If you choose later not to receive emails regarding promotions, just contact us to 'opt out' and you will just receive emails regarding orders that you place with ÉPOQUE.

Certain parts of our website use "cookies" to keep track of your visit and to help you navigate between sections. This enables us to deliver content that is specific to your interests and gives us an idea of which parts of our website you are visiting. A cookie is a small data file that certain websites write in to your hard drive when you visit them.

A cookie file can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information you have supplied yourself. Our cookies do not read data from your hard disk or read cookie files created by other sites that you have visited. This means that your visit will be tracked, but that to all intents and purposes you remain anonymous.

Effective 1st March, 2008